Executive Assistant/Office Manager (Remote) Id-1912

About the job Executive Assistant/Office Manager (Remote) The Executive Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

  • This is a full time 40 hour per week position- paying hourly rate based on experience!

Essential Job Function:

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  • Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency
  • Onboarding new and experienced agents
  • Process paperwork for agent departures and transfers
  • Maintain all office purchasing/supplies
  • Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
  • Manage branch floor duty/opportunity schedules
  • Assist sales managers with recruiting packages
  • Provide assistance to agents with copiers, computers, and phones assisting IT department as needed
  • Troubleshoot agent ordering
  • Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment
  • Assist sales manager with office social media posts including Facebook and Instagram
  • New agent training including business systems/technology, paperwork procedures
  • Sales meetings agendas
  • Process outgoing mail and distribute incoming mail
  • Other various administrative agent training and or support to sales managers with RVP approval

Transaction Support:

  • Process earnest money and commission check deposits
  • Co-ordinate and process files in conjunction with the TC team

Qualifications:

  • Associates degree or 3-5 years branch operations preferred
  • Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
  • Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
  • Proficiency in Outlook
  • Proficiency in managing social media platforms including Facebook and Instagram
  • Ability to train one on one or in small group settings
  • High organizational skills in managing multiple projects simultaneously
  • Ability to adjust direction when situation warrants
  • Work independently without regular direct supervision
  • Ability to multi-task and organize such that tasks are completed in an efficient and timely manner
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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