Teleperformance Work From Home Job Opportunity in United States Id-1838

Description

Teleperformance, a leading provider of outsourced customer service solutions, is hiring for remote positions across the United States!

Position: Work From Home Customer Service Representative

Location: United States (Remote)

Job Type: Full-time/Part-time (Depending on availability)

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or chat.
  • Resolve customer issues in a professional and efficient manner.
  • Maintain detailed records of customer interactions and transactions.
  • Upsell or cross-sell products and services as needed.
  • Collaborate with team members to meet customer satisfaction goals.

Qualifications:

  • High school diploma or equivalent (some positions may require a degree).
  • Excellent verbal and written communication skills.
  • Ability to handle stressful situations with patience and professionalism.
  • Comfortable using computers, software, and remote communication tools.
  • Previous customer service experience is a plus but not required.

Benefits:

  • Competitive pay rates and performance incentives.
  • Flexible work schedule.
  • Health, dental, and vision insurance options (for full-time positions).
  • Paid training and ongoing support.
  • Work-life balance with the convenience of working from home.

Why Teleperformance? Teleperformance is dedicated to providing a supportive and inclusive work environment. We value diversity, and our employees’ well-being is our priority. You’ll have the chance to grow your career with a company that promotes from within and offers ongoing training and development.

Join the Teleperformance team today and enjoy the freedom of working from home while building your career in customer service. Apply now and become part of a dynamic, global team committed to excellence in customer experience! 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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